Field Collection Officer - Bali (Denpasar, Canggu, Ubud, Jimbaran, Nusa Dua, Kuta, Badung)

Join Home Credit, a leading global consumer finance provider, as a Field Collection Officer in beautiful Bali. This role offers a unique opportunity to work in a dynamic financial services environment while contributing to customer satisfaction and business growth. As a Field Collection Officer in Bali, you'll be responsible for managing customer accounts, ensuring timely payments, and resolving any issues that may arise. This position is perfect for someone who enjoys a fast-paced work environment and has a passion for helping customers.

Home Credit is a global leader in consumer finance, and we're looking for a Field Collection Officer to join our team in Bali. In this role, you'll be responsible for managing customer accounts, ensuring timely payments, and resolving any issues that may arise. You'll have the opportunity to work in a dynamic financial services environment and contribute to customer satisfaction and business growth.

📋 Tanggung Jawab Pekerjaan

• Manage customer accounts and ensure timely payments
• Resolve any issues that may arise with customer accounts
• Conduct regular follow-ups with customers to ensure account compliance
• Utilize CRM software to track and manage customer interactions
• Collaborate with the sales and marketing teams to promote new products and services
• Provide exceptional customer service and support
• Stay up-to-date with industry trends and best practices
• Participate in team meetings and contribute to the overall success of the department

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a customer service or sales role
• Proven track record of managing customer accounts and ensuring timely payments
• Strong communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Familiarity with CRM software, such as Salesforce or HubSpot
• Bachelor's degree in Business, Finance, or a related field
• Ability to travel to different locations within Bali
• Valid driver's license and reliable transportation

🛠️ Keahlian

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